Delivery Information

E3D Online ship your 3D printing parts fast, globally, and with great value for money. Add items to your shopping basket for a live shipping cost estimate!

 

Dispatch Times

We aim to dispatch orders same-day when received by 2pm (GMT) Monday - Friday.

Orders received after this time will be shipped the next working day, and may display as 'ready' until this time.

Sometimes we are unable to make this target due to operational constraints. If a significant delay is expected a message will normally be shown on the product information page.

 

Shipping Methods.

We offer a variety of worldwide shipping methods so that you can choose based on speed and region.

 ServiceTimeTrackedInsuredUKEuropeROW
1st Class1-2 DaysNo<£20YesNoNo
1st Class Signed For1-2 DaysYes<£50YesNoNo
Airmail7-10 DaysNoNoNoYesYes
International Tracking and Signature services7-10 DaysLimited††<£50NoYesYes
Next Day1 DayYesYesYesNoNo
DPD Parcel by Road2-8 DaysYesYesNoYesNo
International Priority1-3 DaysYesYesNoYesYes

Notes:

On check-out you will automatically be offered the best available price for your region.

††End-to-end tracking only available in certain countries. See below for more information.


Royal Mail Information.

Tracking

To track your order, please visit the Royal Mail - Track & Trace page and enter the tracking number provided. Once a shipment has left the UK, it may be necessary to use your national mail tracking service (e.g. USPS) to track the package until delivery. The tracking number should remain the same.

Please note that tracking numbers will not become live for up to 24 hours.

Tracking until delivery is only guaranteed in certain countries. Please see the Royal Mail website for full details.

Lost Items

Royal Mail items will not be considered lost until at least 30 days after shipment and will be reported to Royal Mail.


Interlink Express Information.

Interlink offer very good value, fast and tracked shipping throughout Europe. With flat-rate shipping up to 28kg, you don't have to worry about weight!

Be aware that shipping costs for countries that are not in the EU include the extra administrative costs for customs documentation.

Delivery Times

CountryDelivery Time
UKNext Day
Austria3 Days
Belgium2 Days
Bosnia4 - 6 Days
Bulgaria4 - 6 Days
Croatia4 - 6 Days
Czech Republic3 - 4 Days
Denmark3 Days
Estonia4 - 5 Days
Finland4 - 5 Days
France2 Days
Germany2 Days
Greece4 - 8 Days
Hungary4 - 5 Days
Iceland4 - 6 Days
Italy3 - 4 Days
Latvia4 - 6 Days
Lithuania4 - 6 Days
Luxembourg2 Days
Netherlands2 Days
Norway4 - 6 Days
Poland4 - 5 Days
Portugal4 - 5 Days
Republic of Ireland2 Days
Romania4 - 6 Days
Serbia4 - 6 Days
Slovakia3 - 4 Days
Slovenia4 - 5 Days
Spain3 - 4 Days
Sweden4 - 5 Days
Switzerland3 Days

Missing Items

If there are items missing from your order we ask that you contact us within 30 days of receiving your package. We'll do all we can to get the missing items to you as quickly as possible.

If your Royal Mail parcel hasn't arrived after 30 working days then please let us know!


Import Tax & Duty.

Please note that you are placing an order with a UK company which is being fulfilled from the UK. If your order is being shipped to a country outside of the EU you may be liable to pay tax and/or import duty when the shipment passes through customs in the country of delivery. Often, shipments we send out are below the taxable threshold and there will be nothing to pay. However, please note that this tax-free threshold, and the rate that will be paid on high-value shipments, varies from country to country. Please check with your local authorities for more information.