Delivery Information

E3D Online ship your 3D printing parts fast, globally, and with great value for money. Add items to your shopping basket for a live shipping cost estimate!

Dispatch Times.

We aim to dispatch orders same-day when received by 2pm (GMT) Monday - Friday.
Orders received after this time will be shipped the next working day, and may display as 'ready' until this time.
Sometimes we are unable to make this target due to operational constraints. If a significant delay is expected a message will normally be shown on the product information page.

Shipping Methods.

We offer a variety of worldwide shipping methods so that you can choose based on speed and region.

ServiceTimeTrackedInsuredUKEuropeROW
1st Class 1-2 Days No <£20 Yes No No
1st Class Signed For 1-2 Days Yes <£50 Yes No No
Airmail 7-14 Days No No Yes Yes Yes
International Tracking and
Signature services
7-10 Days Yes <£50 No Yes Yes
Next Day 1 Day Yes Yes Yes No No
DPD Parcel By Road 1-3 Days Yes Yes No Yes No
International Priority 1-3 Day Yes Yes No Yes Yes

Royal Mail Information.

Tracking

To track your order, please visit the Royal Mail - Track & Trace page and enter the tracking number provided. Once a shipment has left the UK, it may be necessary to use your national mail tracking service (e.g. USPS) to track the package until delivery. The tracking number should remain the same.
Please note that tracking numbers will not become live for up to 24 hours.Tracking until delivery is only guaranteed in certain countries. Please see the Royal Mail website for full details.

Lost Items

Royal Mail items will not be considered lost until at least 30 days after shipment and will be reported to Royal Mail.

DPD Local Express Information.

DPD Local offer very good value, fast and tracked shipping throughout Europe. With flat-rate shipping up to 28kg, you don't have to worry about weight!

Be aware that shipping costs for countries that are not in the EU include the extra administrative costs for customs documentation.

Delivery Times

Country
Delivery Time
UK Next Day
Austria 3 Days
Belgium 2 Days
Bosnia 4 - 6 Days
Bulgaria 4 - 6 Days
Croatia 4 - 6 Days
Czech Republic 3 - 4 Days
Denmark 3 Days
Estonia 4 - 5 Days
Finland 4 - 5 Days
France 2 Days
Germany 2 Days
Greece 4 - 8 Days
Hungary 4 - 5 Days
Iceland 4 - 6 Days
Italy 3 - 4 Days
Latvia 4 - 6 Days
Lithuania 4 - 6 Days
Luxembourg 2 Days
Netherlands 2 Days
Norway 4 - 6 Days
Poland 4 - 5 Days
Portugal 4 - 5 Days
Republic of Ireland 2 Days
Romania 4 - 6 Days
Serbia 4 - 6 Days
Slovakia 3 - 4 Days
Slovenia 4 - 5 Days
Spain 3 - 4 Days
Sweden 4 - 5 Days
Switzerland 3 Days

 

FedEx Information.

 

FedEx offer fast and secure delivery to the USA and worldwide. Terms and conditions on the FedEx Website.

Delivery Times

Delivery typically in 1 to 3 business days, next business day to the U.S., Canada, Mexico and the Caribbean from most countries. Reach most major cities in Europe by 10:30am in two business days.

Package Size

• Ship any package up to 68 kg (150lbs).
• Unlimited weight on multiple-piece shipments to the same destination.
• Dimensions per package can be up to 274 cm (108") in length, or 330 cm (130") in length and girth combined.
• If you use your own packaging, dimensional weight may apply.

 

Missing ItemsImport Tax & Duty
If there are items missing from your order we ask that you contact us within 30 days of receiving your package. We'll do all we can to get the missing items to you as quickly as possible. If your Royal Mail parcel hasn't arrived after 30 working days then please let us know! Please note that you are placing an order with a UK company which is being fulfilled from the UK. If your order is being shipped to a country outside of the EU you may be liable to pay tax and/or import duty when the shipment passes through customs in the country of delivery. Often, shipments we send out are below the taxable threshold and there will be nothing to pay. However, please note that this tax-free threshold, and the rate that will be paid on high-value shipments, varies from country to country. Please check with your local authorities for more information.

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