Your User Error & Experimentation Promise

By confirming your order using the ‘Revo User Error/Experimentation Promise discount’ you agree to the following terms and conditions. Please read them carefully before confirming your order. If you have any queries, please contact us before ordering using your ‘Experimentation Cover Discount Code’.

Headline Terms

  • 90-day Experimentation cover for Revo nozzles, in addition to your standard user warranty.
    • If your Revo nozzle breaks due to user error, E3D offers you 50% off the full price of a like-for-like replacement Revo nozzle. "Like-for-like" means the same variant nozzle in both material and orifice diameter.
  • Proof of purchase within the last 90 days is required; a receipt from either the E3D store or a genuine reseller channel will be accepted. E3D reserves the right to request return of the damaged nozzle at the shipper’s cost.
  • The Revo User Error/Experimentation Promise discount is only redeemable via www.e3d-online.com. You must log in or create an account to redeem the offer.
  • Only one discount code can be used per order, per person.
  • The discount code is not valid in conjunction with any other voucher code or offer unless otherwise stated.

Exclusions Apply

  • Revo Diamondback nozzles are excluded from this offer. For Diamondback warranty information, please check here.
  • General wear and tear does not classify as user error. Clogs and general wear should be expected from time to time. To purchase general replacements, please find our full product range here.
  • E3D reserves the right to withdraw this offer at any time.
  • Abuse of this offer may result in your E3D account being closed or discount codes invalidated, entirely at E3D’s discretion.
  • Proof of purchase of a clone/dupe product will not be accepted. Offer only applies to genuine E3D Revo nozzles.

Further Information

  1. Product Returns and Refunds: Refunds for returned products will be issued for the value of the original purchase, with the applied discount.
  2. E3D Reseller Purchases: Customers who have purchased from an E3D Reseller are entitled to use our ‘Experimentation Cover Discount Code.’ However, replacements must be purchased directly from our website.
  3. Modification of Terms and Conditions: E3D reserves the right to change these terms and conditions at any time. We may revise and amend these terms to reflect changes affecting our business, technology, payment methods, relevant laws, regulatory requirements, and site capabilities.
  4. Applicability of Revised Terms: Users will be subject to the policies and terms in place at the time of using the Discount Voucher. Any changes required by law or governmental authority will apply to orders previously placed.

If you’ve accidentally damaged any other E3D products and need a replacement, contact our customer service team, and they’ll help you find a solution. Happy printing!